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Keyhold

Sheet 01  /  Furnished lets, 3–12 months

Six months in Dubai Marina. No payslips, no guarantor, no bank reference.

We only list buildings whose landlords take rent up front instead of employment paperwork. We do still check who you are — passport and a video call. What we never ask for is proof of salary.

No form, no email capture. If you would rather write, nadia@keyhold.rentals.

Schedule A — what we ask you for

01
A passport, on a video call
Every tenant. No exceptions, including for the good ones.
02
3–6 months’ rent up front
Into escrow, in your name. This is the thing that replaces the payslips.
03
Where the money came from
Only above $25,000. An exchange statement is usually enough.

That is the entire list. It does not grow later, and there is no version of this where we ask for an employer’s letter.

Plan view — unit 1104

Dubai Marina

Sample
LIVING KITCHEN BATH BED 01 BED 02 BED 03 BATH BALCONY — MARINA ASPECT 12.4 m 8.6 m N 0 — 3 m
Beds
3
Min term
6 mo
USD / month
$8,400

Dubai · Lisbon · Bali · Tulum · Zug  —  deposit held in escrow  —  fee 22%, included in every price shown

Revision B — supersedes the letting agent's requirements

The same reassurance, bought with money instead of employment paperwork.

What a letting agent asks for, and what Keyhold asks for instead
Superseded This revision Why that is enough
Three months of payslips 3–6 months’ rent up front, held in escrow The landlord is paid either way. Yours simply arrives first.
A local guarantor or co-signer Keyhold stands in as guarantor for the term We carry it, and we price that risk into the fee. That is the fee.
A bank reference letter Passport, a video call, and — above $25,000 — where the funds came from Identity is checked. Employment is not. Those are different questions.

Sample inventory

Four homes, priced the way you will actually pay for them.

These four are samples, and we have labelled them as such. Inventing a listing to make a page look busy would cost us the only thing we are selling. Message us and you get the live list, with addresses, on the call.

Sheet A-01

Dubai Marina

DUBAI

Sample
LIVING KITCHEN BATH BED 01 BED 02 BED 03 BATH BALCONY — MARINA ASPECT 12.4 m 8.6 m

$8,400 / mo

Bedrooms
3 bed
Bathrooms
3 bath
Minimum term
6 mo min

Owner-occupied tower, private landlord, no building co-signer rule.

Sheet A-02

Príncipe Real

LISBON

Sample
LIVING KITCHEN BED 01 BATH BED 02 STREET BALCONY 9.2 m 7.4 m

$4,900 / mo

Bedrooms
2 bed
Bathrooms
2 bath
Minimum term
3 mo min

Landlord accepts six months up front in place of a fiador.

Sheet A-03

Canggu

BALI

Sample
LIVING KITCHEN BATH BED 01 BED 02 BED 03 BATH POOL — 9.0 × 3.2 M 14 m 9.5 m

$3,700 / mo

Bedrooms
3 bed
Bathrooms
3 bath
Minimum term
3 mo min

Private villa with pool. Leasehold owner sets their own terms.

Sheet A-04

Aldea Zamá

TULUM

Sample
LIVING KITCHEN BED 01 BATH BED 02 SHADED TERRACE 10.6 m 8 m

$4,200 / mo

Bedrooms
2 bed
Bathrooms
2 bath
Minimum term
3 mo min

No local guarantor required. Rent settled quarterly from escrow.

Prices include our fee. There is no second number later.

How we handle the money

Your deposit does not touch us. Here is exactly where it goes.

You are being asked to send a large sum to strangers in a country you may not live in yet. You should want to know precisely how that money moves, who is holding it, and what happens on the day something goes wrong. So that is what this section is.

Fig. 1 — path of funds, and the point at which they stop
KEYHOLD NEVER HOLDS YOUR MONEY — IT IS NOT ON THIS DIAGRAM You TENANT Escrow THE ESCROW AGENT Landlord PAID ON RELEASE DEPOSIT + RENT RENT ONLY 72 H HOLD KEYS MUST TURN FIRST DEPOSIT RETURNED — END OF TERM
  1. 01

    You pay the escrow agent. Not us, not the landlord.

    The deposit and the first rent tranche go to a licensed third-party escrow agent. Keyhold never holds your money, and cannot move it on its own.

  2. 02

    The landlord signs, and you get the keys.

    From the moment you have the keys you have 72 hours to tell us anything is wrong — the unit, the building, the paperwork, the key itself.

  3. 03

    After 72 quiet hours, the rent is released.

    Escrow pays the landlord the rent tranche. Your deposit does not move: it stays in escrow for the whole term, in your name.

  4. 04

    At the end of the term, the deposit comes back.

    Within 10 business days of the final inspection, less anything both sides have agreed in writing or an inspection has found.

Our fee
22%

Of the rent for the term — already inside every price on this site. Nothing is added at the end.

If something is wrong
72 h

From key handover to report a problem. Until that window closes, escrow has not paid the landlord. That ordering is the whole protection.

Deposit returned within
10 days

Business days, after the final inspection. Held by a licensed third-party escrow agent for the whole term — never by us.

What you get back, and when you don’t.

Refund schedule — what is returned to you, and when it is not
Outcome When Detail
Everything back The landlord pulls out before you get the keys. Everything comes back, including our fee. We failed to deliver the thing you paid us for.
Everything back The unit is materially not what the listing said. Report it inside the 72-hour window and escrow has not paid the landlord yet. Rent, deposit, and our fee are returned.
Everything back You end the term normally and the unit is as you found it. The full deposit is returned within 10 business days. Fair wear and tear is not damage.
Partly back You cancel after the landlord has signed. The rent tranche is returned minus the landlord’s contractual cancellation share. Our fee is not returned — the work was done.
Not back An inspection finds damage beyond fair wear. The landlord is paid from the deposit, up to the assessed amount. You get the itemised assessment, and the rest back.
Not back Rent is unpaid at the end of the term. The deposit covers the arrears first. Anything left over is returned to you.

Both of the “not back” rows are on this page on purpose. A refund policy that only lists the happy outcomes is an advertisement, not a policy.

If the key doesn’t work

You call Nadia Rehm. That is the process.

  1. 01 — Call +971 4 512 8830. A named person picks up, seven days a week.
  2. 02 — We call the landlord, and if there is a building manager, we call them too. You do not have to.
  3. 03 — If the unit is not habitable, escrow has not released the rent yet. It does not release until you have keys that turn.

General notes — read before you transfer anything

Risk & terms

What Keyhold is, and what it is not.

N1
We are a brokerage, not a bank.
Keyhold is not a bank, not an escrow agent, and not a licensed financial institution. It does not hold client money at any point. Deposits are held by a licensed third-party escrow agent, whose name, licence number and jurisdiction are written into the escrow agreement — ask for it before you send anything, and read it.
N2
A booking is not a guaranteed tenancy.
Landlords can decline, and sometimes do. Nothing on this site is an offer, and an enquiry creates no obligation on either side until a lease is signed.
N3
Paying in crypto moves the rate risk to you.
We quote and settle in USD. If you pay in crypto, conversion happens at the rate when funds arrive, a 1.5% conversion spread applies and is itemised on the invoice, and the rate can move against you between quote and transfer. That movement is yours, in both directions.
N4
We verify identity. Always.
Passport and a video call on every tenant, and source of funds above $25,000. We skip landlord paperwork, not identity checks — and we would not be able to hold a deposit in escrow if we did.

The long version — disputes, landlord default, and the full fee schedule

Rejection rules

What we can’t do for you.

Published in full, on the homepage, before you have given us anything. We would rather lose you on this section than on the second wire transfer — and if one of these applies to you, it saves us both a phone call.

  1. Buildings that require a local co-signer

    Plenty of towers hand leasing to a management company, and that company mandates a resident guarantor. We cannot argue them out of it, and we will not pretend we can.

    Instead

    Every building we list is one where the landlord owns the unit outright and sets their own terms. That is the whole selection rule.

  2. Visas, residency, or immigration

    We are letting agents, not immigration advisers. A lease from us is not a visa, and in some jurisdictions it will not even be accepted as proof of address.

    Instead

    Talk to a licensed immigration adviser in the country first. Sign the lease once you know it is useful to you.

  3. Anyone we cannot identify

    Passport plus a video call is the floor, on every tenant, without exception. It is not negotiable and it is not a formality we quietly skip for good clients.

    Instead

    If you are not willing to be identified, we are the wrong agent, and we would rather say so on the homepage than after you have paid.

  4. Money we cannot trace

    Above $25,000 we ask where the funds came from. Not to judge the answer — because our escrow agent's bank and the landlord's bank will ask us, and "I did not ask" is not an answer that keeps a deposit safe.

    Instead

    Have the paper trail ready. An exchange statement or a company distribution is usually enough. It takes one email.

All 10 rejection rules — the full document

Detail — the person on the other end
R27
Name
Nadia Rehm
The person who answers the phone
Direct line
+971 4 512 8830
08:00–20:00 Gulf Standard Time (UTC+4), seven days

Escalation path

One person, one number, and she answers it.

Not a ticket queue, not a shared inbox, and not a chatbot pretending to be a concierge. If the key does not work at nine on a Sunday night, this is the number that rings, and the person who picks it up is the same person who set up your lease.

No form, no email capture. If you would rather write, nadia@keyhold.rentals.

Queries raised

The ones people actually ask.

Q01 So what do you actually check?

Your passport, on a video call, against your face. And for anything above $25,000 moving into escrow, where the money came from. That is the whole list. We never ask for payslips, an employment letter, a local guarantor, or a bank reference — because the landlords we work with do not ask us for them.

Q02 Why is this more expensive than a normal rental?

Because a landlord who takes rent up front instead of a document pack is carrying more risk, and because our fee is 22% of the rent for the term. That fee is already inside every price on this site. Nothing is added later.

Q03 Can I pay in crypto?

Yes, but it is a payment rail and nothing more. We quote and settle in USD. Conversion happens at the rate at the moment funds arrive, a 1.5% conversion spread applies and is shown on the invoice, and the rate can move between the quote and the transfer — that movement is yours, in both directions. Paying in crypto changes nothing about the identity check.

Q04 Who holds my deposit?

A licensed third-party escrow agent, in your name, for the whole term. Not Keyhold. We are a brokerage — we are not a bank and we are not permitted to hold client money.

Q05 What happens if the key does not work?

You call the number on this page and a named person picks up. Not a ticket, not a form. If the unit is not habitable on day one, escrow has not paid the landlord yet — that is exactly what the 72-hour window is for, and it is the reason the money moves in that order.

Q06 Are these four properties really available?

No. They are samples, and they are labelled as samples, because building a fake listing would make everything else on this page worth less. Message us and you get the current list, with addresses, on the call.

Q07 Will a lease from you get me a visa?

No, and be careful with anyone who says otherwise. In some of these countries a lease is not even accepted as proof of address. Sort the visa first.